Purchasing additional subscription(s)
What happens if I purchase an additional subscription when my account already has an active subscription?
It's possible for you to purchase an additional subscription, even if you haven't come to the end of your active subscription yet.
This can happen if one of the following is true:
- You have cancelled a previous AYOA subscription with remaining time on your account
- You are purchasing an upgrade for a larger team.
In these cases the period of time until the account expires is taken into consideration when calculating your next billing date - automatically
For clarification or to make any adjustments please email support@ayoa.com or submit a ticket here.