Re-setting Your Password

See below how to reset your Ayoa password.

 

If you are a team member on a team subscription, you will not be able to reset your own password. Please contact your Ayoa subscription team owner to reset the password for you. Please see this guide on managing team members.

 

1. If you have forgotten your password simply hit the Forgotten Password link displayed under the login section.

Login page with the forgotten password .

2. You will be asked to reset your password by re-entering your email address into the box below. Select Submit and an email will be sent to your address enabling you to reset your password.

The forgotten password window with the email box.

 

3. Don't close the page, as it will now ask you for a code. This code will be sent to the email address that your Ayoa Code is registered to. Once you have received the code, copy it in to the box and click Confirm.


The reset code box.

4.  You will then be able to reset your password.


Reset password option.

Changing your Password:


1. If you would like to change your password, simply click Settings, then Account Settings situated at the bottom of the MENU bar.


Menu with selected Settings section.

 

2. Select Security under Account Settings.

Account settings with selected security section.

 

3. You will be asked to enter your Current Password, and then a New Password of your choice.

Window for setting up a new password.

 

4. Once your new Password has been entered, hit SAVE to complete the process.