--- title: Adding to a team subscription description: Get your team set up to collaborate quickly and easily in AYOA --- [Skip to content](https://support.ayoa.com/adding-members-to-a-team-subscription#main-content) English Show submenu for translations [More support](https://support.ayoa.com/kb-tickets/new?hsLang=en) [![ayoa\_logo-svg](https://support.ayoa.com/hubfs/ayoa_logo-svg.svg)](https://ayoa.com/) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.ayoa.com/kb-tickets/new) - [Sign in to AYOA](https://app.ayoa.com/) [Sign in to AYOA](https://app.ayoa.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.ayoa.com/?hsLang=en) 2. [AYOA Team Plans](https://support.ayoa.com/ayoa-team-plans?hsLang=en) July 28, 2025 # Adding to a team subscription ## Get your team set up to collaborate quickly and easily in AYOA When you purchase an AYOA team plan/subscription you are able to **distribute licences** to colleagues, family and friends in an instant. To get your team set up on your subscription plan, you'll need access your **plan member account settings.** 1\. First, click on the **Menu**. ![Open Ayoa's main menu](https://support.ayoa.com/hs-fs/hubfs/Screenshot_5-png-Jul-13-2023-02-11-55-6505-PM.png?width=200&height=52&name=Screenshot_5-png-Jul-13-2023-02-11-55-6505-PM.png) 2\. Then select **Plan Members**. ![Choose plan upgrade](https://support.ayoa.com/hs-fs/hubfs/Screenshot_4-png-Jul-13-2023-02-12-18-8562-PM.png?width=300&height=958&name=Screenshot_4-png-Jul-13-2023-02-12-18-8562-PM.png) \*You can also access your account settings by clicking the link below: [https://account.ayoa.com/plan-members](https://account.ayoa.com/plan-members) 3\. Once your account preferences have loaded, select the **AYOA Plan** option ![Choose Ayoa plan from your preferences](https://support.ayoa.com/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043336908874originalFUIkgIziJcqXzXEW49JGkL1VQAzgWeNN8g.png?width=400&height=565&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043336908874originalFUIkgIziJcqXzXEW49JGkL1VQAzgWeNN8g.png)   4\. From here, you will be able to add members to your plan by clicking on **Add Plan Members**. In your **AYOA Plan settings**, you can see how many invites you have left and exactly who is on your plan. ![Add members to your Ayoa plan](https://support.ayoa.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043103559349originalJv5-xe8sYEwG7wOoMH8-JkgdAl3sH6ot0A.png)   5\. If the person you've invited doesn't have an AYOA account, they will receive an email informing them of the invite and they will be asked to set one up. ![Newcomers to Ayoa will receive an email](https://support.ayoa.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043323369287original6oxz572jtTTI56A3l82C28ed9-flV-q_WQ.png)   6\. Users that have an existing account will receive an in-app notification inviting them to the team.  ![Existing Ayoa users will get a notification](https://support.ayoa.com/hs-fs/hubfs/Screenshot_6-png-Jul-13-2023-02-19-02-9612-PM.png?width=400&height=301&name=Screenshot_6-png-Jul-13-2023-02-19-02-9612-PM.png)   7\. Users who receive an invite will get the option to choose to accept or reject the invitation. ![](https://support.ayoa.com/hs-fs/hubfs/Screenshot_7-png-Jul-13-2023-02-27-41-1251-PM.png?width=550&height=336&name=Screenshot_7-png-Jul-13-2023-02-27-41-1251-PM.png) ### **Adding team members using a CSV file** If you have a large amount of contacts to add to your team, you have the option to import a CSV file containing the email addresses you want to invite.   Don't worry if there is other data in the spreadsheet, as long as the email addresses are in one column, you will be able to choose which column you want to import. 1\. Click **Add Plan Members** in the AYOA Plan settings. ![Click add plan members](https://support.ayoa.com/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043265389415originalvYt4V5oKOS1aghbUFiG_rEdXIf23xhBdTw.png?width=400&height=253&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043265389415originalvYt4V5oKOS1aghbUFiG_rEdXIf23xhBdTw.png)   2\. Click **Upload**.  ![Upload a CSV of new Ayoa members](https://support.ayoa.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043265390053original_3VmOuxQ_XXGYHkuqRoIjW4HOMjx2sB-2Q.png)   3\. You will now be prompted to either drag and drop the CSV file or click and search your device for the file. ![Upload the file from your computer and click invite emails](https://support.ayoa.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043265390210originall6_FG8Jc-x-0DtxVGyjB4Yj9QUzeEHSZdA.png)   4\. Once you have upload the file, you will be able to see the different columns in your CSV file. Click on the column that contains the email addresses, then click **Add x emails from column x**. ![Choose add emails](https://support.ayoa.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043265392461originalnGErBQFNBWGMwK3Qdij7iA36bXgfv9v6Cg.png)   5\. Check the emails are correct, then click **Add x plan members**. ![Check the plan members and click add to send invites](https://support.ayoa.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043265392850originaliSsCONPnX1cHjnsSYUZgZoFsw9ATJE6PVg.png)   6\. Once the invitations are sent, they will show as pending until they accept the invite. ![Invited users are pending until they've accepted](https://support.ayoa.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction2043265393287original7QU0mLkhCUbs2N0taJrzwhhY7nzCetFVnw.png) - [Accessing AYOA](https://support.ayoa.com/accessing-ayoa?hsLang=en) - [My AYOA Account](https://support.ayoa.com/my-ayoa-account?hsLang=en#main-content) - [My Preferences](https://support.ayoa.com/my-ayoa-account?hsLang=en#my-preferences) - [Managing your AYOA subscription](https://support.ayoa.com/my-ayoa-account?hsLang=en#managing-your-ayoa-subscription) - [AYOA Team Plans](https://support.ayoa.com/ayoa-team-plans?hsLang=en) - [AYOA Mobile](https://support.ayoa.com/ayoa-mobile?hsLang=en#main-content) - [Account Management - Mobile](https://support.ayoa.com/ayoa-mobile?hsLang=en#account-management-mobile) - [Ayoa Chat - Mobile](https://support.ayoa.com/ayoa-mobile?hsLang=en#ayoa-chat-mobile) - [Mind Maps - Mobile](https://support.ayoa.com/ayoa-mobile?hsLang=en#mind-maps-mobile) - [Task Boards and My Planner - Mobile](https://support.ayoa.com/ayoa-mobile?hsLang=en#task-boards-and-my-planner-mobile) - [Whiteboards- Mobile](https://support.ayoa.com/ayoa-mobile?hsLang=en#whiteboards-mobile) - [AYOA Chat](https://support.ayoa.com/ayoa-chat?hsLang=en) - [Mind Maps](https://support.ayoa.com/mind-maps?hsLang=en#main-content) - [Getting started with Mind Mapping in AYOA](https://support.ayoa.com/mind-maps?hsLang=en#getting-started-with-mind-mapping-in-ayoa) - [How to use Mind Maps on the Web / Desktop](https://support.ayoa.com/mind-maps?hsLang=en#how-to-use-mind-maps-on-the-web-desktop) - [Radial Maps](https://support.ayoa.com/mind-maps?hsLang=en#radial-maps) - [Capture Maps](https://support.ayoa.com/mind-maps?hsLang=en#capture-maps) - [iMindMap](https://support.ayoa.com/mind-maps?hsLang=en#imindmap) - [Accessibility](https://support.ayoa.com/mind-maps?hsLang=en#accessibility) - [AI](https://support.ayoa.com/ai?hsLang=en#main-content) - [AI imports and prompts](https://support.ayoa.com/ai?hsLang=en#ai-imports-and-prompts) - [AI Assistant](https://support.ayoa.com/ai?hsLang=en#ai-assistant) - [Imports and Exports](https://support.ayoa.com/imports-and-exports?hsLang=en#main-content) - [Imports](https://support.ayoa.com/imports-and-exports?hsLang=en#imports) - [Exports](https://support.ayoa.com/imports-and-exports?hsLang=en#exports) - [Task Management](https://support.ayoa.com/task-management?hsLang=en#main-content) - [Task Boards](https://support.ayoa.com/task-management?hsLang=en#task-boards) - [Workflow / Kanban](https://support.ayoa.com/task-management?hsLang=en#workflow-kanban) - [Canvas](https://support.ayoa.com/task-management?hsLang=en#canvas) - [Gantt Timeline](https://support.ayoa.com/task-management?hsLang=en#gantt-timeline) - [Task Management](https://support.ayoa.com/task-management?hsLang=en#task-management) - [Whiteboards](https://support.ayoa.com/whiteboards?hsLang=en#main-content) - [Whiteboards](https://support.ayoa.com/whiteboards?hsLang=en#whiteboards) [![ayoa\_logo-svg](https://support.ayoa.com/hubfs/ayoa_logo-svg.svg "ayoa_logo-svg")](https://ayoa.com) [Get started for free](https://auth.ayoa.com/signup?email=) [AYOA privacy policy](https://www.ayoa.com/privacy-policy/) [Got a suggestion?](https://share-eu1.hsforms.com/1xuRuRa85Q-e8ya52b55HQwf4wbn) [Our customers](https://www.ayoa.com/ourcustomers/) Copyright © 2026, OpenGenius Ltd.